Careers - Fen-Bay Services

Job Types: Full-time permanent

Location: South West

Purpose of the role:

On site repairs of all industrial loading bay products adhering to company and industrial standards in regard to health and safety and customer requirements. Representing an established and respected brand within various settings ensuring customers receive the highest level of service and offering technical support where required.

Main duties

To abide by & promote health & safety, ensuring all approved policies & processes are followed.
Servicing and repairs of all types of Industrial Door & Loading Bay systems.
Daily duties as directed by Coordinator.
24/7 call out rota (usually 1 in 5 weeks)
Customer service
Van and equipment inspections
Reporting into Coordinators
Ensuring detailed descriptions entered in to Protean.
Detailed entries into Customer Portals
Offering technical support
Ensuring PPE is worn in line with requirements.
Following all Risk assessments & SSOWs
Covering Regional role
Meeting customers and clients and ensuring professional approach.
Contributing & adhering to company safety culture.
Working to SLAs & KPI’s.
Time Management
First fix solutions where possible

Person specification

Essential

Qualifications

Driving Licence

Experience

5 years Loading Bay Systems
5 Years Industrial Door
Mechanical Engineering

Knowledge

Competent electrical knowledge
Doors – Service, Repair & Installation
Loading Bay Systems – Service, Repair & Installation

Skills

Organised
Attention to detail
Strong Communicator
Relationship Building
Ability to work to deadlines
Time Management

Attitude

Professional
Relaxed
Confident
Friendly

Desirable

Qualifications

DHF
18th Edition
IPAF
CSCS
PASMA

Experience

Electrical Fault Finding
Working from 3-phase isolators
Testing & Commissioning

Knowledge

Campise Products
Maviflex Products
Fast Action Doors
OSA, Indupart, Paramount & Alliance Products
FAAC, BFT, Ultimation

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk

Job Types: Full-time permanent

Hours: 08:00-17:00 (Mon-Thurs), 08:00-16:30 (Friday)

Location: National

Department: Sales

Purpose of the role:

To form and maintain great relationships with both existing and new customers and deliver consistent results.

Main duties

To abide by & promote health & safety, ensuring all approved policies & processes are followed.
To work with the Sales Director to ensure the company hits sales budget and continues to perform.
Act in a professional manner throughout the business when dealing with issues surrounding sales or projects.
Work with Sales Directors to help grow the business and take it in the right direction for the types of works/projects we seek to secure.
Aim to meet and exceed sales targets.
Listen to customer requirements and maintain strong customer relationships.
Maintain and develop relationships with existing customers in person and via telephone calls and emails; cold calling to arrange meetings with potential customers to prospect for new business.
Respond to incoming email and phone enquiries, acting as a contact between a company and its existing and potential customers.
Negotiate the terms of an agreement and closing sales, gathering market and customer information.
Site surveys and drawings where required.
Represent the company at trade exhibitions, events and demonstrations if required.
Negotiate on price, costs, delivery and specifications with buyers and managers.
Challenge any objections with a view to getting the customer to buy, advising on forthcoming product developments, and discussing special promotions.
Customer complaints should be sent to the office for investigation and reply but you are to ensure they replied to and looked after correctly.
Submit tenders as required including completion of paperwork as required.
Liaise with sales department to check the progress of existing orders to ensure your customers are looked after.
Gain a clear understanding of customers’ businesses and requirements.
Make accurate, rapid cost calculations and providing customers with quotations, a costing sheet to be compiled to each quotation to ensure quoting to agreed margins.
Attend team meeting/general meetings as required and share best practice with colleagues.
Follow any instructions given from Directors.

Process for Quotations/Orders/Enquiries

Quotation:

Obtain quote number from sales admin for your quotation.
Complete quotation where needed.
Either send to customer or ask sales department to send.

Orders received:

Receive order from customer.
Place order with sales admin complete with all paperwork/photo’s site survey, scope of works and details of any requirements on site.
Advise lead time.
Follow up with your customer to ensure they are happy with product/service etc.

Enquiries:

Any enquiries for lead times should be chased with the sales department.

Any other Duties as required.

Person specification

Essential

Qualifications

GCSE English & Maths (A* – C or equivalent)

Experience

Gates
Barriers
Perimeter Protection – Fencing and Street furniture

Knowledge

Sales
Gates
Barriers
Fencing

Skills

Computer skills
Awareness of social media
Measuring
On site sketching

Attitude

Hard working
Organised
Calm under pressure
Confident

Desirable

Qualifications

Gate safe
DHL trained

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk

Job Types: Full-time permanent

Hours: 08:00-17:00 (Mon-Thurs), 08:00-16:30 (Friday)

Location: Southampton/Ringwood/Portsmouth

Department: Reactive

Purpose of the role:

A key operational role to ensure sustainable business growth occurs – Concentrating on ensuring the effective planning, organising, and delivery of Small Works and Installation Works within the Regional Area, managing the area co-ordinators and delivering on budget.

Main duties

Planning and Delivery of Small Works within Area of Operation, with the focus on delivering within budgeted costs and timescale
Updating Customer Portals and internal communication with Key Accounts
External Communication with customers i.e. SLA’s, Time to Complete, Site pre-requisites
To abide by & promote health & safety, ensuring all approved policies & processes are followed
Customer relationship management
Support and Supervision of Area Co-ordinators
Support and Supervision of field-based engineers
Responsible for accurate and on time forecasting and budget delivery
Sign off on engineer’s timesheets via Softworks on a weekly basis by the due deadline
Carry out a minimum of 4 Field Audits per month
Identify key sites for Post installation Quality reviews by Regional Manager
Carry out on site customer meetings as required
Identify Skills Gaps within the area and working with Technical Manager and Senior Engineers to ensure engineers receive classroom and onsite training as needed
Identify Opportunities for business growth
Management of Out of Hours Rota with support of Regional Manager
Identify local Purchasing Opportunities to speed flow of work and direct Co-ordinators to purchase locally where practicable
Interview of Candidates for Engineer positions with Regional Manager
Manage Engineer Absences and identify where intervention is required with Regional Manager and HR
Identify Budget Needs for Tooling and Equipment prior to the issue of regional plans
It is anticipated this role will encompass a minimum of 3 Days per week in the office, with 2 days a week maximum in the field, Fixed Office Days will be Mon, Tuesday and Friday unless otherwise directed by Regional Manager
The postholder will be required to work such hours as the role demands to meet operational requirements
Participation in Quarterly National Meetings
Monthly Meetings with Regional Operations Manager
Weekly Meeting with Area Co-ordinators
Deputise for Regional Operations Manager
Any other duties as required

Person specification

Essential

Qualifications

GCSE English & Maths (A* – C or equivalent)

Experience

Keen sense of time management
Excellent leadership and customer service skills.
Strong teamwork skills and attention to detail.
Excellent written and verbal communication skills
Willingness to support and mentor junior staff
Able to manage sensitive and sometimes confidential information
Self-motivation and able to take responsibility

Knowledge

Industry Knowledge
Compliance

Skills

Good computer skills and the ability to use business support software.
Strong customer service, and quality control skills.
Resource planning skills.
Experience of managing 3rd parties and 3rd party delivered services.

Attitude

Personality
Good characteristics
Will to win

Desirable

Skills

Managing company budget and finances
Ability to manage conflict and offer suitable resolutions.
Conflict management and resolution

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk

Job Types: Full-time permanent

Hours: 08:00-17:00 (Mon-Thurs), 08:00-16:30 (Friday)

Department: Key Accounts

Purpose of the role:

To work alongside all internal departments and provide an exceptional customer service delivery experience to the blue-chip companies that make up our Key Accounts. To build relationships with the clients with the view to becoming the main daily point of contact.

Main duties

To support the key account managers through administrative duties.
To abide by & promote health & safety, ensuring all approved policies & processes are followed.
PROACTIVE COMMINICATION – provision of exceptional communication to the client – using portals, email, and phone.
INTERNAL COMMUNICATION – To liaise with all departments within FBS Hormann to ensure jobs are completed within agreed timeframes.
FBS HÖRMANN COMPUTER SYSTEM – ensuring this is maintained, real-time, to reflect daily interactions with the customer and taking ownership of each job monitoring it from start to finish.
REPORTS – providing weekly trackers to the client, providing management reports to line manger to enable performance to be seen.
MEETINGS – to attend / hold conference calls with the client’s administration to discuss any issues from an operational point of view (attend off site meeting with Head of Key Accounts)
DEBT – to ensure all is present and correct to enable quick and efficient invoicing of work completed.
All administration.
Any other duties as required.

Person specification

Essential

Qualifications

GCSE English & Maths (A* – C or equivalent)

Experience

Customer service
Administration
Working within a Team
Working to deadlines

Knowledge

Understanding Customer Service

Skills

Excel (beyond basic)
Good telephone manner
Attention to detail and accuracy.
Good typing levels

Attitude

Confident with verbal interactions
Team player
Willing to learn and develop

Desirable

Experience

with Blue chip companies

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk

Job Types: Full-time permanent

Hours: 08:00-17:00 (Mon-Thurs), 08:00-16:30 (Friday)

Department: Head of Key Accounts

Purpose of the role:

To oversee all aspects of customer account management, operating as the lead point of contact for all matters specific to your accounts. Building and maintaining strong, long-lasting customer relationships.

Main duties

To abide by & promote health & safety, ensuring all approved policies & processes are followed.
To facilitate the growth of customer accounts.
To take full ownership of jobs within the office, ensuring that each department functions and exceeds the service levels required by the customer, via liaison with relevant department managers in a constructive manner.
To communicate on a regular basis with customers (to include weekly set reports).
To act as the point of contact for customer service enquiries and issues.
To provide DDL, DC and Retail Account Managers listing of outstanding quotation’s
To be the focal point for customer services for all customer chases and requests (the customer response is the responsibility of the account manager)
To chase Purchase orders to facilitate jobs being completed to required customer expectations.
To take ownership of the customer portal management (Verisae & others) to include
- Improvement and management of statistics
- Exception reporting
- Follow through and chasing of aged/aging jobs
- Assisting and guiding the office team on improving engineer’s portal usage
- Regular communication with Customer account manager and feedback/reporting on progression with account.
To implement change management for any alteration of customers processes (WGLLs, Bill on First Visit).
To produce management statistics to customers and within FBS.
To ensure weekly communications are held with all customers.
To arrange/attend monthly/quarterly review meetings.
To chase up outstanding debts for Finance.
To take ownership of customer portal management to include.
- Management of statistics
- Follow through and chasing of aged/aging jobs
Any other duties as requested by the Directors or Line Manager.

Person specification

Essential

Qualifications

GCSE English & Maths (A* – C or equivalent)

Experience

Customer service experience
Fast paced environment
MS Office Skills

Skills

Exceptional Customer Service
Strong Communicator
Organised, Time management
Attention to Detail
Relationship Building
Ability to work to deadlines
Discretion
Flexibility
Be able to think on your feet

Attitude

Professional
Confident
Friendly
Calm

Desirable

Experience

Industry
Product

Knowledge

Industry
Product

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk

Job Types: Full-time permanent

Hours: 08:00-17:00 (Mon-Thurs), 08:00-16:30 (Friday)

Department: Technical

Purpose of the role:

Strengthen the Engineering function of FBS Hormann, providing technical support, guidance and documentation to the following departments: Sales, Installations, reactive, manufacturing and quality.

Main duties

To abide by & promote health & safety, ensuring all approved policies & processes are followed.
Computer Aided Design (CAD) capability to:
- Support the development of product within the FBS portfolio.
- Bespoke solutions to satisfy customer needs
- Sales support – Integrating current product to customer site specific needs
- Documentation of what good looks like
- Assembly and SOP information
Report on project progress in an appropriate way/to an appropriate level using the company database.
Responsible for organising and maintaining documentation and technical files.
Become familiar with the relevant standards and legislation to help ensure projects and product solutions comply.
Take ownership of, and assist the factory with any machine builds that have had significant input from engineering.
Build and expand on training material and standard operating procedures to upskill the engineering workforce.
Support engineers on site with “out of the ordinary” challenges.
Any other duties as required.

KPIs

Projects complete on time to schedule.
Assisting with the completion of engineering milestones set out during the development plan.
Resolving issues and developing systems in a timely manner.
Personal development of product knowledge.

Person specification

Essential

Qualifications

GCSE English & Maths (A* – C or equivalent)

Experience

CAD
Project management

Knowledge

Understanding of control systems and electrical systems
Familiarity with Hydraulics

Skills

Excellent I.T
Communication Skills both internally (other departments) and externally (with suppliers/customers etc).
Ability to embrace a culture of continuous improvement and team spirit.

Desirable

Experience

Site surveys and technical inspections

Knowledge

Understanding of control systems

Skills

Capability to perform basic structural calculations to ensure solutions are fit for purpose.

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk

Job Types: Full-time permanent

Hours: 08:00-17:00 (Mon-Thurs), 08:00-16:30 (Friday)

Department: Projects

Purpose of the role:

To provide an administrative support function to the Projects team, which is vital for the smooth-running of the business.

Main duties

To abide by & promote health & safety, ensuring all approved policies & processes are followed.
Working as part of a team and assisting the Project Admin Manager with the department admin tasks.
To assist with the surveying process, which includes uploading surveyor reports, ensuring the constant movement of jobs throughout the surveying process, booking site visits, updating surveyor calendars and producing a weekly status report.
Obtaining quotes, booking electricians/SUMO surveys/PAT testing, uploading reports and maintaining records.
Booking field-based staff and management team hotel accommodation.
Creating and receipting purchase orders.
Reconcile credit card receipts to monthly statements.
Complete administration preparation prior to the completion of each live installation job, including but not limited to uploading documents, raising asset tags, adding equipment where necessary.
Assist other team members with admin and financial tasks associated with the completion of each live installation job, including but not limited to the closure of each job in the system ready for invoicing, updating of equipment information, collating completion documents (uploading them and sending to customers via email) and mail out operation manuals to customers.
Updating departmental financial and information spreadsheets.
Registering asset tags for major customers.
Closing jobs on a variety of portals.
Creating H&S file documents (CPP’s) and obtaining approval to attend site.
Collating H&S file documents, completing a H&S statement and uploading into customer portals.
Recording and assisting with the warranty process.
Navigating and entering accurate data into the company CRM system.
To carry out any other duties as required.

This is a developing department with roles and responsibilities that may change/develop over the course of time, within the parameters of an administrative role, however training will be given. A flexible approach is important.

Person specification

Essential

Qualifications

GCSE English & Maths (A* – C or equivalent)

Experience

Administration

Knowledge

Web based systems.
Microsoft Word, Excel & Outlook.
Critical thinking.

Skills

Highly organised
Strong attention to detail
Strong Communicator
Team player
Ability to work to deadlines
Strong work ethics

Attitude

Professional
Relaxed
Confident
Friendly

Desirable

Experience

Admin in engineering industry

Knowledge

Technical knowledge
H&S knowledge

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk

Job Types: Full-time permanent

Location: Welbourn

Department: Loading Bay Projects

Purpose of the role:

To survey Loading Bay Product Installation and modernisation works.

Main duties

To abide by & promote health & safety, ensuring all approved policies & processes are followed.
The Technical Surveyor will work out in the field and will be required to attend the main office in Welbourn when required.
Carry out and complete technical surveys to scope an installation from start to finish.
Compile and write detailed scopes of work which include customer and product requirements.
Carry out Q and A reports of completed installations where required.
Project manage jobs.
Carry out training with the engineering fleet.
Produce detailed survey reports so the HOD and design team can specify product type and scope of works.
Support the field installation teams and back office with live works scoped.
Provide telephone support for the installation management team when required.
Provide onsite assistance for the field teams when required.
Assist the HOD with large project surveys.
Complete pre -start meetings where required.
Any other duties as required by the Directors and Line Manager.

This list is not exhaustive and may vary as other areas of need are identified.

Person specification

Essential

Qualifications

GCSE English & Maths A*-C

Experience

Loading Bay Industry experience is essential, as is installation experience of all industrial doors, docks, POD & shelter systems.
Modernisation works of loading systems products.

Knowledge

Loading Bay Product Knowledge.
Electrical & Engineering requirements of installing loading bay products.

Skills

Proficient IT skills including Microsoft Office, Word, and Excel. Experience with Protean is beneficial but training will be provided.
Strong organisational skills.
Excellent communication skills with the ability to communicate professionally with individuals at all levels within the organisation, suppliers and our customers.
The ability to work to strict deadlines in a fast-paced environment.

Attitude

Committed to works as part of a team to deliver at a high standard and within compliance guidelines.

Desirable

Qualifications

Engineering, welding, electrical, civil.

Experience

Engineering
Loading Bay background
Project Installation experience
CDM Works awareness

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk

Job Types: Full-time permanent

Location: National

Department: Sales

Purpose of the role:

To promote and sell the company’s range of perimeter protection products and deliver consistent results, form and maintain great relationships with both existing and new customers.

Main duties

To abide by & promote health & safety, ensuring all approved policies & processes are followed.
Working with Sales Director to ensure the company hits sales budget and continues to perform.
Act in a professional manner throughout the business when dealing with issues surrounding sales or projects.
Working with Sales Directors to help grow the business and take it in the right direction for the types of works/projects we seek to secure.
Aim to meet and exceed sales targets.
Listening to customer requirements and presenting appropriately to make a sale in the form of a quotation or verbally. Please liaise with Sales Director on price before quotations are submitted
Maintaining and developing relationships with existing customers in person and via telephone calls and emails; cold calling to arrange meetings with potential customers to prospect for new business.
Responding to incoming email and phone enquiries; acting as a contact between a company and its existing and potential customers.
Negotiating the terms of an agreement and closing sales; gathering market and customer information.
Once you have gained orders you are to hand over the projects in a professional manner with all information required for completing the works on site submitted.
Site surveys and drawings where required.
Representing FBS Hörmann at trade exhibitions, events and demonstrations if required.
Negotiating on price, costs, delivery and specifications with buyers and managers.
Challenging any objections with a view to getting the customer to buy, advising on forthcoming product developments, and discussing special promotions.
Customer complaints should be sent to the office for investigation and reply but you are to ensure they replied to and looked after correctly.
Submitting tenders as required including completion of paperwork as required.
Liaising with sales department to check the progress of existing orders to ensure your customers are looked after.
Gaining a clear understanding of customers’ businesses and requirements.
Making accurate, rapid cost calculations and providing customers with quotations, a costing sheet to be compiled to each quotation to ensure quoting to agreed margins.
Feeding future buying trends back to employers.
Attending team meeting/general meetings as required and sharing best practice with colleagues.
Follow any instructions given from Directors.

Process for Quotations/Orders/Enquiries

Quotation:

Obtain quote number from sales admin for your quotation.
Complete quotation where needed.
Either send to customer or ask sales department to send.

Orders received:

Receive order from customer.
Place order with sales admin complete with all paperwork/photo’s site survey, scope of works and details of any requirements on site.
Advise lead time.
Follow up with your customer to ensure they are happy with product/service etc.

Enquiries:

Any enquiries for lead times should be chased with the sales department.

Any other Duties as required.

Person specification

Essential

Qualifications

GCSE English & Maths A*-C
Driving licence

Experience

Gates
Barriers
Perimeter Protection – Fencing and Street furniture

Knowledge

Sales
Gates
Barriers
Fencing

Skills

Computer skills
Awareness of social media
Measuring
On site sketching

Attitude

Hard working
Organised
Calm under pressure
Confident

Desirable

Qualifications

Gate safe
DHL trained

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk

Job Types: Full-time permanent

Location: North West and North East

Purpose of the role:

On site repairs of all industrial loading bay products adhering to company and industrial standards in regard to health and safety and customer requirements. Representing an established and respected brand within various settings ensuring customers receive the highest level of service and offering technical support where required.

Main duties

To abide by & promote health & safety, ensuring all approved policies & processes are followed.
Servicing and repairs of all types of Industrial Door & Loading Bay systems.
Daily duties as directed by Coordinator.
24/7 call out rota (usually 1 in 5 weeks)
Customer service
Van and equipment inspections
Reporting into Coordinators
Ensuring detailed descriptions entered in to Protean.
Detailed entries into Customer Portals
Offering technical support
Ensuring PPE is worn in line with requirements.
Following all Risk assessments & SSOWs
Covering Regional role
Meeting customers and clients and ensuring professional approach.
Contributing & adhering to company safety culture.
Working to SLAs & KPI’s.
Time Management
First fix solutions where possible

Person specification

Essential

Qualifications

Driving Licence

Experience

5 years Loading Bay Systems
5 Years Industrial Door
Mechanical Engineering

Knowledge

Competent electrical knowledge
Doors – Service, Repair & Installation
Loading Bay Systems – Service, Repair & Installation

Skills

Organised
Attention to detail
Strong Communicator
Relationship Building
Ability to work to deadlines
Time Management

Attitude

Professional
Relaxed
Confident
Friendly

Desirable

Qualifications

DHF
18th Edition
IPAF
CSCS
PASMA

Experience

Electrical Fault Finding
Working from 3-phase isolators
Testing & Commissioning

Knowledge

Campise Products
Maviflex Products
Fast Action Doors
OSA, Indupart, Paramount & Alliance Products
FAAC, BFT, Ultimation

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk

Job Types: Full-time permanent

Hours: 08:00-17:00 (Mon-Thurs), 08:00-16:30 (Friday)

Department: Projects

Purpose of the role:

To coordinate the Projects teams, ensuring all works are planned with all required material, plant, tooling in place and access for engineers confirmed so the job is ready to launch whilst working to KPI’s & SLA’s. Liaising directly with Customers, ensuring customer portals and our systems are kept fully updated accurately.

Planning in advance the installation schedule with the head of Department and ensuring enabling works are confirmed prior to our planned install date.

Main duties

To abide by & promote health & safety, ensuring all approved policies & processes are followed.
Check engineers are following ‘Safety Absolutes’ during telephone conversations/FaceTime calls.
Supporting the installation and field staff teams
Ensuring softworks is always fully updated.
Timesheet and trackers are completed weekly ready for sign off by Head of Departments
Check the enabling works are completed and works are confirmed red booked in with site and that all plant/equipment is correct with engineer BEFORE attending to reduce avoidable down time.
Ensuring all technical / product issues from the field are passed to the relevant persons to resolve.
Ensuring any outstanding / uncomplete works are logged on the outstanding planner.
Ensuring all works are completed on the live system and sent for invoicing.
Plan work in advance based on supplier delivery dates.
Engineers return to works process.
Ensure engineering productivity remains high Attendance, absenteeism, performance management, HR issues.
Report any identified training needs.
Forward plan engineer resource to cover high workloads/planned holidays/peak periods.
Check all completed jobs in ‘real time’ and action accordingly.
Promote a strong health and safety work ethic.
Preparing Health and Safety documentation/Risk Method Statements.

Customers

Deliver excellent pre, during and post installation customer service.
Keep customer updated throughout process of installation (pre, during and post works

Financials

Ensure works are being coordinated to always maintain the best profit margin.
Ensure ‘Van Stock’ and ‘Container Stock’ procedures are adhered to and stock replenished.

Reporting

Job progress and status
Achieve daily, weekly, monthly routines.
Update all systems in ‘real time’ for clear visibility.
Report on poor data quality and/or data issues within agreed time frames
Report on Installation / non-productive activities within agreed time frames
Report poor performance trends.
Report any identified training needs.

Any other duties as required.

Person specification

Essential

Qualifications

GCSE Maths A-C Grade or equivalent
GCSE English A-C Grade or equivalent

Experience

Coordinating of project works and installation teams
Working in a fast-paced environment
Working on multiple jobs and maintain planned deadlines
Administration

Knowledge

Project works

Skills

Organised
Attention to detail
Strong Communicator
Relationship Building
Ability to work to deadlines

Attitude

Professional
Relaxed
Confident
Friendly

Desirable

Experience

Admin in engineering industry
Coordination of Engineers

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk

Fen-Bay Services Ltd has grown to become one of the leading providers of loading bay equipment, Industrial doors, Gates and Barriers throughout the UK and Ireland providing innovative and eco-efficient solutions.

Hours: Full time

Job Types: Permanent – 42.5 hours per week

Competitive Benefits Package

Purpose of the role:

Lead Project Engineer.

Main duties

To abide by & promote health & safety, ensuring all approved policies & processes are followed.
Installation and removals of Loading Bay Products including (but not limited to) Sectional Doors, Roller Shutters, High Speed Doors, Dock Levellers, Loading Houses, Scissor Lifts, Vehicle Restraints, Control Panels, Dock Seals / Shelters, Traffic Lights, Wheel Guides, Buffers and ancillary equipment.
To be the point of contact to the field engineers and reporting to the PM about job status/progress.
Hydraulic, electrical installation and fabrication works.
Working on own and also part of a 2- or 3 man team
Managing installation teams on large projects
Managing the client / end user / FBS assigned contractor’s / principal contractor on site
Taking responsibility of standards and compliance being followed on site,
Managing all plant and equipment from delivery to off hire
Supporting the installation teams in the field
Supporting the installation managers and back office
On site Management of projects from start to completion
Supporting the Project & Installation Manager on new and live Project works
Completing warranty works and after install care
Occasional site surveys for pricing and specification prior to order
Occasionally job run through as and when required to support project jobs
Any other duties as required.

Person specification

Essential

Qualifications

SSSTS, IPAF, CSCS, Hot works passport, FBS online learning, FBS electrical policy, FBS civil engineering policy

Experience

To have worked within the industry and have experience with common obstacles within the industry and knowing the safest and effective ways of overcoming these obstacles.

Knowledge

Perimeter protection background with experience of installation and modernization works of gate/barriers and all type of security products

Skills

Willingness to undertake Nationwide travel as well as willingness to be site base for the duration of projects until completion, therefore frequent overnight stays are required
Willing to progress and develop with the growing business and undertake training where required.

Attitude

Good work ethic and willing to stay away when required.
Able to get the most out of engineers out in the field.

Desirable

Qualifications

Welding qualifications & Electrical qualifications not essential but advantageous
CSCS / IPAF / PASMA and Forklift truck qualifications
Electrical competency

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk

Fen-Bay Services Ltd has grown to become one of the leading providers of loading bay equipment, Industrial doors, Gates and Barriers throughout the UK and Ireland providing innovative and eco-efficient solutions.

Hours: Full time

Job Types: Permanent – 42.5 hours per week

Competitive Benefits Package

Purpose of the role:

Lead Project Engineer.

Main duties

Installation and removals of Loading Bay Products including (but not limited to) Sectional Doors, Roller Shutters, High Speed Doors, Dock Levellers, Loading Houses, Scissor Lifts, Vehicle Restraints, Control Panels, Dock Seals / Shelters, Traffic Lights, Wheel Guides, Buffers and ancillary equipment.
To be the point of contact to the field engineers and reporting to the PM about job status/progress.
Hydraulic, electrical installation and fabrication works.
Working on own and also part of a 2- or 3 man team
Managing installation teams on large projects
Managing the client / end user / FBS assigned contractor’s / principal contractor on site
Taking responsibility of standards and compliance being followed on site,
Managing all plant and equipment from delivery to off hire
Supporting the installation teams in the field
Supporting the installation managers and back office
On site Management of projects from start to completion
Supporting the Project & Installation Manager on new and live Project works
Completing warranty works and after install care
Occasional site surveys for pricing and specification prior to order
Occasionally job run through as and when required to support project jobs

Person specification

Essential

Qualifications

SSSTS, IPAF, CSCS, Hot works passport, FBS online learning, FBS electrical policy, FBS civil engineering policy

Experience

To have worked within the industry and have experience with common obstacles within the industry and knowing the safest and effective ways of overcoming these obstacles.

Knowledge

Perimeter protection background with experience of installation and modernization works of gate/barriers and all type of security products

Skills

Willingness to undertake Nationwide travel as well as willingness to be site base for the duration of projects until completion, therefore frequent overnight stays are required
Willing to progress and develop with the growing business and undertake training where required.

Attitude

Good work ethic and willing to stay away when required.
Able to get the most out of engineers out in the field.

Desirable

Qualifications

Welding qualifications & Electrical qualifications not essential but advantageous
CSCS / IPAF / PASMA and Forklift truck qualifications
Electrical competency

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk

Fen-Bay Services Ltd has grown to become one of the leading providers of loading bay equipment, Industrial doors, Gates and Barriers throughout the UK and Ireland providing innovative and eco-efficient solutions.

Hours: Full time – 42.5 hours per week

Job Types: Permanent

Competitive Benefits Package

Purpose of the role:

Following recent growth, we require Project Engineers to join our growing team. This is a key role to help the company continue to deliver sustained growth in the projects division of FBS. The successful applicant would join a busy Nationwide team installing the full range of Loading Bay products and ancillary equipment including but not limited to; dock levellers, foam dock pad systems and shelters, scissor lifts, loading dock pods, roller shutter doors, high speed doors, sectional doors, level access doors.

Responsibilities & duties

To abide by & promote health & safety, ensuring all approved policies & processes are followed.
Daily installations and removal of all
Hydraulic, electrical installation and fabrication works.
Working individually and as part of a team
Van and equipment inspections
Work with Service Department when required.
Occasional site surveys for pricing and specification prior to order
Ensuring detailed descriptions entered in to Protean.
Detailed entries into Customer Portals where required.
Ensuring PPE is worn in line with requirements.
Following all Risk assessments & SSOWs
Meeting customers and clients and ensuring professional approach.
Contributing & adhering to company safety culture
Working to SLAs & KPI’s
Time Management
First fix solutions where possible
Daily duties as directed by Project Coordinator.

To Apply:

To apply, please email gpurvis@fen-bayservices.co.uk

National Coverage – Based From Home

Fen-Bay Services Ltd has grown to become one of the leading providers of loading bay equipment, Industrial doors, Gates and Barriers throughout the UK and Ireland providing innovative and eco-efficient solutions.

Hours: 42.5 Hrs basic + Overtime as required

Area: National Coverage – Home Based

Salary: Negotiable + Phone and Vehicle

The Role:

You will be fully experienced Gate and Barrier engineer who can apply your knowledge to the installation maintenance and servicing of a wide range of systems located nationwide.

Skills:

Proven experience working on gates and barriers within a commercial environment
Strong electrical abilities
Fully conversant in latest regulations
Willing to travel nationally as required, and happy to stay away from home overnight
Full drivers licence
Additional experience in Industrial Doors and Loading Bays would be advantageous, but is not essential

Job Type: Full-time